Zoho CRM: Role-based Permissions

Arbitration Result

Status
completed
Resolved Value
true
Positive Spin
Granular role-based access control to securely manage user permissions.
Reasoning
All sources indicate that Zoho CRM supports role-based permissions. Each domain (Capterra, PCMag, EmailToolTester, The CX Lead) reports 'true' for this capability; treated as a single opinion per domain, the consensus remains true. Given credible sources across multiple outlets and generally high confidence scores, there is strong evidence supporting the presence of role-based permissions.
Completed At
1/8/2026, 9:32:15 AM