Pipedrive: Phone Support

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Direct phone support for quick, real-time assistance.

Reasoning

There is consensus across multiple independent sources (EmailTooltester, PCMag, TechRadar, Trustpilot) that Pipedrive offers phone support. Given the consistent 'true' values and relatively high confidence scores, the attribute is supported.

Completed At

1/8/2026, 9:28:40 AM

Claim	Suggested Value	Confidence
Pipedrive CRM: includes phone support https://www.emailtooltester.com/en/crm/pipedrive-review/	true	95.0%
Pipedrive Power plan: offers phone support from 7 a.m. to 11 p.m. CST, Monday through Friday https://www.pcmag.com/reviews/pipedrive-crm	true	92.0%
Pipedrive Power: offers 24/7 phone support https://www.techradar.com/reviews/pipedrive-crm-review	true	95.0%
Pipedrive: offers phone support only during limited hours: 7:00 am to 11:00 pm CET/CEST for English speakers https://www.techradar.com/reviews/pipedrive-crm-review	true	90.0%
Pipedrive: provides immediate support via support office https://www.trustpilot.com/review/pipedrive.com	true	80.0%
Pipedrive: offers phone support for users on the Power or Enterprise plans https://www.techradar.com/reviews/pipedrive-crm-review	true (only for Power or Enterprise plans)	85.0%
Pipedrive: offers phone support from 10:00 am to 11:00 pm CET/CEST for Portuguese speakers https://www.techradar.com/reviews/pipedrive-crm-review	true	95.0%