| Zoho CRM: was intended to help streamline many processes for small businesses | small businesses | 90.0% |
| Streak CRM: is recommended as an alternative to Zoho CRM for small businesses | small businesses | 80.0% |
| Zoho CRM: is used in travel and tourism | Travel and Tourism | 70.0% |
| Zoho CRM: is particularly suitable for value-conscious teams. | value-conscious teams | 90.0% |
| Zoho CRM: is suitable for businesses of all sizes | All sizes | 80.0% |
| Zoho CRM: feels more like navigating a complex enterprise system than a tool meant to help small businesses streamline their processes | Enterprise | 70.0% |
| Zoho CRM: is best for users who want to maximize its possibilities. | Power users / advanced users seeking maximum capabilities | 60.0% |
| Zoho CRM: is not the right fit for small businesses seeking simplicity | Small businesses | 90.0% |
| Zoho: is one of the best-known brands for small to midsize businesses | small to midsize businesses | 80.0% |
| Zoho CRM: has features that rival those of most enterprise-grade CRMs | Enterprise | 60.0% |
| Zoho CRM: is not the right fit for small businesses seeking peace of mind | Small businesses | 80.0% |
| Zoho CRM: is especially advantageous for businesses already in the Zoho ecosystem | Businesses already in the Zoho ecosystem | 90.0% |
| Zoho CRM: can be used by real estate organizations | Real estate organizations | 90.0% |
| Zoho CRM: features are helpful to startups | Startups | 60.0% |
| Zoho CRM: is very impactful for a growing business. | growing business | 60.0% |
| Zoho CRM: works well for small and medium-sized teams | small and medium-sized teams | 80.0% |
| Zoho CRM: suits the needs of small businesses | small businesses | 80.0% |
| Zoho CRM: suits the needs of large businesses | large businesses | 90.0% |
| Zoho CRM: may work for large organizations with dedicated tech teams | Large organizations with dedicated tech teams | 60.0% |
| Zoho CRM: allows non-technical users to navigate leads, tag customers, and track conversations | non-technical users | 80.0% |
| Zoho CRM: is best for small businesses with local revenue that is not much higher | Small businesses | 90.0% |
| Zoho CRM: is especially valuable for newbies | newbies | 90.0% |
| Zoho CRM: is especially valuable for home-based small businesses | Home-based small businesses | 80.0% |
| Zoho CRM's CommandCenter: helps sales teams visualize the buyer's journey | Sales teams | 80.0% |
| Zoho CRM: offers a better value for businesses seeking a highly customizable CRM with a deep feature set | Businesses seeking a highly customizable CRM with a deep feature set | 60.0% |
| Zoho CRM: provides all the tools needed for small to midsize businesses and most enterprises | small to midsize businesses and most enterprises | 90.0% |
| Zoho CRM: allows individual users and developers to access Setup to customize the experience | Individual users and developers | 90.0% |
| Zoho CRM: is applicable to non-tech sector businesses | Non-tech sector | 90.0% |
| Zoho CRM: is suitable for teams already in Zoho's ecosystem | Teams already using Zoho products (in the Zoho ecosystem) | 90.0% |
| Zoho CRM: is used by Katie O., an Admin Assistant in Construction | Admin staff in Construction | 90.0% |
| Zoho CRM: is difficult to set up for small businesses | Small businesses | 90.0% |
| Katie O.: is an Admin Assistant in Construction | Construction industry administrative staff | 80.0% |
| Zoho CRM: aligns with businesses' workflows and objectives | Businesses | 70.0% |
| Zoho CRM: is difficult to set up for small teams | small teams | 85.0% |
| Zoho CRM: helped us stay in better touch with our repeat travelers | repeat travelers | 60.0% |
| Zoho CRM: enables users to manage sales, marketing and customer support processes in one place | Businesses seeking an integrated solution for sales, marketing and customer support | 70.0% |
| Zoho CRM: has advanced features that are not affordable for small to mid-size businesses | Small to mid-size businesses | 90.0% |
| Zoho: provides business-to-business services | Business-to-Business (B2B) | 90.0% |
| Zoho CRM: is well-suited for sales teams seeking customization and scalability | Sales teams | 80.0% |
| Salesforce Starter: was replaced by Zoho CRM | Salesforce Starter customers | 60.0% |
| Zoho CRM: could be a good option for experienced CRM managers | Experienced CRM managers | 80.0% |
| Zoho CRM: is difficult to navigate for users without experience with complex systems | Novice / Inexperienced users | 70.0% |
| Zoho: is not recommended for solo operators | solo operators (not recommended) | 85.0% |
| Zoho CRM: applies to Contacts | Contacts | 60.0% |
| Zoho: is not recommended for consultants | consultants (not recommended) | 60.0% |
| Zoho CRM: applies to Vendors | Vendors | 90.0% |
| Zoho CRM: is not recommended for users with little CRM experience | not suitable for users with little CRM experience | 80.0% |
| Zoho CRM: acts as a personal digital assistant | Individual users / personal productivity | 40.0% |
| Zoho: is not recommended for small businesses unless they are prepared to spend a lot of time dealing with the system | small businesses (not recommended; requires significant time to manage the system) | 80.0% |
| Zia Vision: helps companies build a standardized library of product images | companies | 80.0% |
| Zoho CRM Enterprise plan: offers yearly discounts | Enterprise | 90.0% |
| Zoho CRM Enterprise plan: includes customer segmentation | Enterprise | 90.0% |
| Zoho CRM: is best suited for experienced CRM managers. | Experienced CRM managers | 80.0% |
| Zoho CRM: is suitable for growing businesses | Growing businesses | 90.0% |
| Zoho CRM: is well-suited for small businesses | Small businesses | 80.0% |
| Zoho CRM: is well-suited for startups | startups | 80.0% |