Zoho CRM: Deployment

Arbitration Result

Status

completed

Resolved Value

cloud

Positive Spin

✓ Cloud-based SaaS for easy deployment and global access.

Reasoning

All sources describe Zoho CRM as cloud-based or online deployment (e.g., 'Cloud-based SaaS', 'Cloud (online)'); one source mentions 'Zoho Platform' which aligns with a cloud platform, and data-center references support cloud hosting. The term that best captures the consensus is 'Cloud-based SaaS'.

Completed At

1/8/2026, 9:32:10 AM

Claim	Suggested Value	Confidence
Zoho CRM: is easier to deploy https://www.capterra.com/p/155928/Zoho-CRM/reviews/	Cloud-based SaaS (easier to deploy)	75.0%
Zoho CRM: is built on Zoho's platform https://www.pcmag.com/reviews/zoho-crm	Zoho Platform	90.0%
Zoho: offers a suite of online web applications https://www.trustpilot.com/review/www.zoho.com	Cloud (online)	60.0%
Zoho CRM: lets you decide where customer data is stored, choosing between US data centers and European data centers https://www.emailtooltester.com/en/crm/zoho-review/	US data centers or European data centers	90.0%