Zoho CRM: Paid Onboarding / Implementation Services

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Professional onboarding services to accelerate setup and maximize your ROI

Reasoning

Both sources indicate paid onboarding. PCMag supports 'true' (confidence 0.65). TheCXLead presents conflicting values within a single source, but when treated as one opinion its aggregated stance favors 'true' (two 'true' entries with confidences 0.90 and 0.60 outweigh one 'false' at 0.90). Therefore, the overall evidence supports that Zoho CRM offers paid onboarding/implementation services.

Completed At

1/8/2026, 9:32:18 AM

Claim	Suggested Value	Confidence
Salesforce: almost guarantees the need for an external consultant https://www.pcmag.com/reviews/zoho-crm	true	65.0%
Zoho CRM: provides assistance with complex migrations to ensure no critical data is lost https://thecxlead.com/tools/zoho-crm-review/	true	90.0%
Zoho CRM: onboarding evaluates how quickly a team member with no experience can start using it https://thecxlead.com/tools/zoho-crm-review/	true	60.0%
Zoho CRM: onboarding solutions are high-scoring https://thecxlead.com/tools/zoho-crm-review/	true (high-scoring)	80.0%
Zoho: often requires additional paid support or consultants for meaningful implementation https://www.trustpilot.com/review/www.zoho.com	true; often requires additional paid onboarding / implementation services to achieve meaningful implementation	80.0%
Zoho CRM: onboarding solutions indicate little or no support is required https://thecxlead.com/tools/zoho-crm-review/	false	90.0%