| Starting Price (per user / month) | 30 | completed | 13 | Affordable starting price: about $40.91 per user per month |
| Free Tier Available | 7 | completed | true | Free tier available to try Nutshell at no cost. |
| Free Trial Length | 18 | completed | 14 | Generous 14-day free trial to explore Nutshell |
| Deployment | 2 | completed | cloud | Cloud-based SaaS for easy, scalable access from anywhere. |
| Target Audience | 141 | completed | smb | Perfect for growing SMBs looking to scale sales with an efficient CRM. |
| Maximum Supported Users | 2 | completed | 50 | Supports up to 50 users, making it suitable for growing teams. |
| Custom Fields Support | 17 | completed | true | Fully customizable fields to tailor Nutshell to your unique data needs. |
| Custom Objects | 7 | completed | true | Custom objects supported for flexible, tailored data modeling in Nutshell. |
| Automation / Workflows | 99 | completed | true | Built-in automation and workflows to streamline processes. |
| Workflow Automation Capability | 29 | completed | medium | Simple, reliable automation for core workflows with an easy setup and essential triggers. |
| Sales Pipeline / Deal Management | 102 | completed | true | Robust Sales Pipeline and Deal Management built into Nutshell. |
| Lead Management | 94 | completed | true | Robust built-in lead management with pipeline visibility and automation. |
| Lead Scoring | 8 | completed | true | Built-in lead scoring to prioritize high-potential prospects. |
| Contact Management | 99 | completed | true | Built-in contact management for streamlined customer interactions |
| Email Integration (Inbox Sync) | 25 | completed | true | Seamless email integration with Inbox Sync for streamlined communications. |
| Email Marketing Features | 36 | completed | true | Built-in email marketing features with templates and tracking, integrated in the CRM. |
| Email Tracking / Opens / Clicks | 15 | completed | true | Reliable built-in email tracking for opens and clicks to quantify engagement. |
| Built-in Telephony / VoIP | 10 | completed | true | Built-in VoIP for seamless calling and improved productivity. |
| Built-in Dashboards | 76 | completed | true | Built-in dashboards for real-time insights and quick reporting. |
| Custom Reporting / Ad-hoc Reports | 39 | completed | true | Flexible custom reporting for fast, ad-hoc insights. |
| Public API Available | 16 | completed | true | Open API access for easy integrations and extensibility. |
| Number of Integrations / Marketplace Apps | 54 | completed | 1 | Strong core integrations with essential apps, easy to manage |
| Has Integration Marketplace | 26 | completed | true | Robust Integration Marketplace with extensive third-party app connectors. |
| iOS App | 25 | completed | true | iOS app available for on-the-go CRM access |
| Android App | 24 | completed | true | Official Android mobile app for Nutshell, enabling on-the-go CRM access. |
| UI Ease of Use | 116 | completed | very_easy | Very Easy to use with an intuitive, frictionless UI |
| Learning Curve | 74 | completed | low | Low learning curve makes Nutshell quick to onboard and easy to adopt. |
| Paid Onboarding / Implementation Services | 17 | completed | true | Premium onboarding to get you up and running quickly. |
| Email Support | 8 | completed | true | Email support available for quick, direct assistance. |
| Phone Support | 6 | completed | true | Direct, real-time phone support for quick help. |
| Live Chat Support | 14 | completed | true | Real-time live chat support for quick, clearly answered questions. |
| Knowledge Base / Help Center | 12 | completed | true | Comprehensive knowledge base included for fast, self-serve support. |
| Dedicated Account Manager | 4 | completed | true | Dedicated account manager for personalized, hands-on support |
| Support Availability | 3 | completed | 24_7 | Round-the-clock support, available 24/7. |
| Uptime SLA | — | — | — | — |
| Support Median Response Time | 4 | completed | 1440 | Clear, predictable support cadence with a 24-hour median response time. |
| Two-factor Authentication (2FA) | 3 | completed | true | Enhanced security with built-in two-factor authentication (2FA). |
| SSO (Single Sign-On) | 3 | completed | true | Supports SSO for seamless, secure access across apps |
| Encryption at Rest | 3 | completed | true | Strong encryption at rest to protect data when stored |
| Encryption in Transit | 3 | completed | true | Strong encryption in transit protects data as it moves between you and Nutshell. |
| Role-based Permissions | 12 | completed | true | Granular role-based permissions for secure, controlled access. |
| Compliance / Certifications | 1 | completed | standard | CAN-SPAM compliant—helps ensure compliant email marketing communications. |
| Company Age | 4 | completed | 17 | Established for 17 years |
| Customer Count | 7 | completed | 5000 | Trusted by over 5,000 customers |
| Average Review Rating | 38 | completed | 4.05 | Strong overall customer satisfaction with Nutshell (average rating ~4.05 stars). |
| Number of Reviews | 40 | completed | 15.31 | Broad, credible customer feedback from multiple trusted sources. |
| Headquarters Region | 5 | completed | north_america | Headquartered in the United States |
| Pricing Transparency | 16 | completed | high | High pricing transparency with no hidden fees. |
| Languages Supported | 4 | completed | 1 | Simple, single-language interface for a clean, distraction-free user experience. |
| Campaign Management | 35 | completed | true | Comprehensive built-in campaign management for streamlined, multi-channel campaigns. |
| Landing Page Builder | 16 | completed | true | Integrated landing page builder for quick, effective campaigns. |
| Quotes / Invoicing | 13 | completed | true | Built-in quotes and invoicing streamline your sales workflow. |
| On-premise Option Available | 4 | completed | true | Flexible deployment with on-premise option for full control. |