| Starting Price (per user / month) | 32 | completed | 7 | Affordable starting at $7 per user per month |
| Free Tier Available | 57 | completed | true | Free plan available to get started at no cost |
| Free Trial Length | 5 | completed | 15 | Enjoy a 15-day free trial to explore Bigin risk‑free. |
| Deployment | 6 | completed | desktop | Native macOS desktop app for a seamless Mac experience |
| Target Audience | 128 | completed | smb | Ideal for small businesses looking to streamline CRM and grow. |
| Maximum Supported Users | 2 | completed | 1 | Ideal for solo users; easy to start with and upgrade as your business grows. |
| Custom Fields Support | 19 | completed | true | Flexible custom fields to tailor Bigin to your workflow. |
| Custom Objects | 3 | completed | true | Flexible data modeling with custom objects to tailor Bigin to your workflow. |
| Automation / Workflows | 49 | completed | true | Powerful built-in automation and workflow features to streamline your sales processes. |
| Workflow Automation Capability | 7 | completed | low | Condition-based workflow automation that adapts to your business rules. |
| Sales Pipeline / Deal Management | 120 | completed | true | Built-in sales pipeline and deal management helps you track opportunities from lead to close. |
| Lead Management | 23 | completed | true | Seamless built-in lead management to capture, nurture, and convert prospects efficiently. |
| Lead Scoring | — | — | — | — |
| Contact Management | 56 | completed | true | Built-in contact management keeps leads and contacts organized in one place. |
| Email Integration (Inbox Sync) | 38 | completed | true | Seamless inbox sync with major email providers for streamlined communication. |
| Email Marketing Features | 8 | completed | true | Built-in email marketing features to engage customers directly from Bigin |
| Email Tracking / Opens / Clicks | 4 | completed | true | Includes built-in email tracking for opens and clicks to measure engagement |
| Built-in Telephony / VoIP | 20 | completed | true | Built-in VoIP lets you call clients directly from Bigin for faster, in-app communication. |
| Built-in Dashboards | 42 | completed | true | Powerful built-in dashboards for real-time insights |
| Custom Reporting / Ad-hoc Reports | 7 | completed | true | Powerful custom reporting and on-demand ad-hoc analytics for tailored insights. |
| Public API Available | 12 | completed | true | Public API available for seamless integrations with your existing tools. |
| Number of Integrations / Marketplace Apps | 35 | completed | 1 | Starting strong with 1 ready-to-use marketplace integration to get you going quickly. |
| Has Integration Marketplace | 30 | completed | true | Extensive integration marketplace to connect Bigin with your favorite apps. |
| iOS App | 26 | completed | true | iOS app available for on-the-go access |
| Android App | 17 | completed | true | Android app available for mobile CRM access |
| UI Ease of Use | 60 | completed | easy | Effortless to learn with an intuitive, easy-to-use UI. |
| Learning Curve | 34 | completed | low | Easy to pick up with minimal training required; get started quickly. |
| Paid Onboarding / Implementation Services | 17 | completed | true | Premium onboarding options are available to ensure quick, guided setup. |
| Email Support | 3 | completed | true | Email support included for quick, direct help. |
| Phone Support | 3 | completed | true | Direct phone support for quick, personal assistance. |
| Live Chat Support | 5 | completed | true | Real-time live chat support for instant customer assistance. |
| Knowledge Base / Help Center | 6 | completed | true | Extensive knowledge base and help center for quick, self-service support. |
| Dedicated Account Manager | — | — | — | — |
| Support Availability | 4 | completed | extended | 24/5 support provides help when you need it most—24 hours a day, 5 days a week. |
| Uptime SLA | — | — | — | — |
| Support Median Response Time | — | — | — | — |
| Two-factor Authentication (2FA) | — | — | — | — |
| SSO (Single Sign-On) | 1 | completed | true | Seamless login with SSO |
| Encryption at Rest | 2 | completed | true | Strong encryption at rest protects your data while stored. |
| Encryption in Transit | 2 | completed | true | Encryption in transit is enabled to protect data as it travels between you and Bigin. |
| Role-based Permissions | 5 | completed | true | Granular role-based access control to manage team permissions |
| Compliance / Certifications | 1 | completed | comprehensive | Strong commitment to regulatory compliance for peace of mind. |
| Company Age | — | — | — | — |
| Customer Count | 6 | completed | 30000 | Over 30,000 satisfied customers |
| Average Review Rating | 33 | completed | 3.89 | Strong overall rating near 3.9 stars, reflecting solid customer satisfaction across platforms. |
| Number of Reviews | 45 | completed | 1361 | Trusted by 1,361 customers on Trustpilot |
| Headquarters Region | 1 | completed | north_america | US-based headquarters for strong regional support. |
| Pricing Transparency | 3 | completed | low | Flexible pricing with tailored quotes to fit your needs. |
| Languages Supported | — | — | — | — |
| Campaign Management | 1 | completed | true | Built-in campaign management features to streamline outreach. |
| Landing Page Builder | 2 | completed | true | Includes a built-in landing page builder for quick, conversion-focused pages. |
| Quotes / Invoicing | 3 | completed | true | Quotes and invoicing built-in for streamlined billing |
| On-premise Option Available | — | — | — | — |