Smartsheet: User Rating (average)

Arbitration Result

Status
completed
Resolved Value
3.32
Positive Spin
Reliable multi-source feedback provides a balanced view of Smartsheet's user experience.
Reasoning
Each source is treated as one opinion; for sources with multiple ratings, I computed a confidence-weighted average to produce a single per-source value (Source1 ≈ 4.45, Source2 ≈ 4.17, Source3 = 1.40). I then combined these using the sources' average confidences as weights (Source1 0.85, Source2 ≈ 0.917, Source3 0.90). The resulting weighted average is about 3.324, rounded to 3.32.
Completed At
12/15/2025, 2:45:16 PM
ClaimSuggested ValueConfidence
Crozscore: rates Smartsheet at 4.4 out of 54.490.0%
Smartsheet: has a rating of 4.0 on PCMag4.090.0%
Smartsheet: has a rating of 4.54.595.0%
high-scoring software: is intuitive to usehigh80.0%
Smartsheet: has a rating of 4.0 in PCMag's review4.090.0%
Smartsheet: has a PCMag rating of 3.5 out of 53.590.0%
Smartsheet: has a rating labeled 'Outstanding'Outstanding90.0%
Smartsheet: has a rating of 1.4 on Trustpilot1.490.0%
Smartsheet: has a high score in customer reviewshigh90.0%
Smartsheet: has a high review score that indicates a high net promoter score from current or past customers4.580.0%
Smartsheet: has a rating of 4.54.595.0%
Smartsheet: has a PCMag rating of 4.5, described as Outstanding4.590.0%
Smartsheet: has an average rating of 1.4 on Smartsheet Reviews1.490.0%
Smartsheet: has a TrustScore on TrustpilotTrustpilot TrustScore85.0%