Smartsheet: Starting Monthly Price per User

Arbitration Result

Status
completed
Resolved Value
9
Positive Spin
Affordable starting price of $9 per user per month
Reasoning
Credible sources largely agree on a starting price of $9 per user per month (PCMag: 9.00 and 9 when billed annually; The Digital Project Manager: 9 per user per month billed annually; CrazyEgg: 9 with high confidence). Some sources report $19, but that typically reflects a higher-tier plan or different billing terms rather than the starting price. We weighted by source credibility and treated each domain as one opinion, yielding $9 as the starting monthly price per user.
Completed At
12/15/2025, 2:44:33 PM
ClaimSuggested ValueConfidence
Smartsheet: pricing is expensiveexpensive65.0%
Smartsheet: starts at $9.00 per user per month9.0095.0%
Smartsheet Business plan: costs $19 per user per month when billed annually19 (when billed annually)90.0%
Smartsheet: pricing starts at $9 per user per month when billed annually9 (per user per month, billed annually)90.0%
Smartsheet: offers custom pricingcustom pricing90.0%
Smartsheet: plans start at $7 per user per month790.0%
Smartsheet Pro plan: costs $9 per user per month when billed annually9 (when billed annually)90.0%
Smartsheet: is more expensive than other project management tools on the market todaymore_expensive_than_competitors80.0%
Smartsheet Business plan: is advertised as $19 per member per month for 3+ members.19 per member per month for 3+ members90.0%
Smartsheet Pro: costs $9 per user per month995.0%
Smartsheet: has an expensive price tagexpensive80.0%
Smartsheet Business: has a starting price of $57 per month5790.0%
Smartsheet: charged more per usercharged_more_per_user80.0%
Smartsheet Business: costs $19 per user per month1995.0%
Smartsheet: pricing is tied to changing permissions levelsvaries with permissions level80.0%
Smartsheet Advanced Work Management: offers custom pricingcustom pricing80.0%
Smartsheet Pro: starts at $27 per month2790.0%
Smartsheet: pricing is per user, per monthper_user_per_month80.0%
Smartsheet: requires contacting the provider to obtain a custom pricing quote for the Smartsheet Advanced Work Management plancustom_quote; requires contacting provider to obtain pricing for the Smartsheet Advanced Work Management plan95.0%