Smartsheet: Custom App / Add-on Framework

Arbitration Result

Status
completed
Resolved Value
true
Positive Spin
Robust custom app/add-on framework for extending Smartsheet functionality.
Reasoning
I treated each URL as one perspective and aggregated within each source by weighting statements with their confidence. The Digital Project Manager has mixed signals (true 1.70 vs false 0.90, leaning true). PCMag and CrazyEgg strongly indicate true (4.30 and 4.50 respectively). Across all sources, the total true weight is 10.50 while false weighs 0.90, leading to a net true conclusion. Therefore, the product does have a custom app/add-on framework.
Completed At
12/15/2025, 2:44:36 PM
ClaimSuggested ValueConfidence
Smartsheet WorkApps: are not included in this featurefalse90.0%
Smartsheet University: is an add-ontrue80.0%
Smartsheet: offers third-party pluginstrue80.0%
Smartsheet: offers add-onstrue90.0%
Smartsheet add-ons: offer advanced reports and analyticstrue80.0%
Smartsheet: offers an extensive list of add-onstrue80.0%
Smartsheet Advanced: includes software development integrationstrue70.0%
Smartsheet: costs extra for software development integrations on the Business plantrue60.0%
WorkApps: are described by Smartsheet as applications you create yourselftrue90.0%
Smartsheet: offers add-onstrue90.0%
Smartsheet add-ons: offer project budgeting functionalitytrue70.0%
Smartsheet: offers a large array of add-onstrue80.0%
Smartsheet add-ons: offer forecasting toolstrue80.0%
Smartsheet: offers WorkApps for Advanced Work Management subscriberstrue (available to Advanced Work Management subscribers)80.0%
Smartsheet: offers digital asset management as an add-ontrue80.0%
Smartsheet Enterprise plan: unlocks a no-code app buildertrue80.0%