Smartsheet: AI Features / Assistant

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ AI-powered features automate workflows and surface intelligent insights to boost productivity

Reasoning

All three sources indicate Smartsheet has AI features/Assistant. PCMag's perspective is predominantly positive (with one conflicting line), while CrazyEgg and The Digital Project Manager explicitly affirm AI capabilities. Therefore, the overall consensus supports true.

Completed At

12/15/2025, 2:44:33 PM

Claim	Suggested Value	Confidence
Smartsheet: generates formulas using AI https://www.pcmag.com/reviews/smartsheet	true	90.0%
Smartsheet Pro plan: does not support AI tools https://www.pcmag.com/reviews/smartsheet	false	80.0%
Smartsheet: generates summaries using AI https://www.pcmag.com/reviews/smartsheet	true	90.0%
Smartsheet: generates text using AI https://www.pcmag.com/reviews/smartsheet	true	70.0%
Smartsheet: encompasses AI agents https://www.pcmag.com/reviews/smartsheet	true	60.0%
Smartsheet AI tools: are not as advanced as those of competing services https://www.pcmag.com/reviews/smartsheet	true	90.0%
Smartsheet: encompasses an AI assistant https://www.pcmag.com/reviews/smartsheet	true	90.0%
Smartsheet: encompasses AI automations https://www.pcmag.com/reviews/smartsheet	true	95.0%
Smartsheet: has AI features that are less accessible than those of other project management apps https://www.pcmag.com/reviews/smartsheet	true	80.0%
Smartsheet: encompasses AI team management https://www.pcmag.com/reviews/smartsheet	true	70.0%
Smartsheet: encompasses smart AI-powered columns https://www.pcmag.com/reviews/smartsheet	true	90.0%
Smartsheet Enterprise plan: includes AI functionality https://www.pcmag.com/reviews/smartsheet	true	90.0%
Brandfolder by Smartsheet Premium: includes document intelligence https://www.crazyegg.com/blog/smartsheet-review/	true	70.0%
Smartsheet: automatically recommends contacts users frequently work with when adding collaborators https://thedigitalprojectmanager.com/tools/smartsheet-review/	true	70.0%
Brandfolder by Smartsheet Premium: includes a range of video AI tools https://www.crazyegg.com/blog/smartsheet-review/	true	80.0%
Smartsheet: indicates that chatbots score lowest https://thedigitalprojectmanager.com/tools/smartsheet-review/	true	50.0%
Smartsheet: plans to add more AI features in the future https://www.pcmag.com/reviews/smartsheet	false; plans to add more AI features in the future	65.0%
Smartsheet: limits its AI features to its top Enterprise and Advanced Work Management plans https://www.pcmag.com/reviews/smartsheet	only on Enterprise and Advanced Work Management plans	80.0%
Smartsheet: AI capabilities are unlikely to be accessible to most users. https://www.pcmag.com/reviews/smartsheet	false (AI features not accessible to most users)	80.0%
Smartsheet's Early Adopter program: enables trying AI features that are not currently live https://www.pcmag.com/reviews/smartsheet	true	60.0%
Smartsheet Advanced Work Management plan: includes AI functionality https://www.pcmag.com/reviews/smartsheet	true	85.0%
Smartsheet: generates a summary from selected rows using AI https://www.pcmag.com/reviews/smartsheet	true	90.0%
Smartsheet: generates charts using AI https://www.pcmag.com/reviews/smartsheet	true	90.0%
Smartsheet Enterprise plan: unlocks AI tools https://www.crazyegg.com/blog/smartsheet-review/	true (Enterprise plan unlocks AI tools)	90.0%
Smartsheet: can generate a formula to calculate total days allocated to a task using its start and end dates https://www.pcmag.com/reviews/smartsheet	true	80.0%