Jira: 24/7 Support Availability

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Round-the-clock support for Jira—help available anytime you need it.

Reasoning

Source 1 (uctoday) presents a highly confident true stance (0.92) regarding 24/7 support, while Source 2 (thedigitalprojectmanager) asserts false with moderate confidence (0.65). Treating each source as a single opinion and weighing by confidence, Source 1's stronger true signal outweighs Source 2's false signal.

Completed At

12/15/2025, 2:44:09 PM

Claim	Suggested Value	Confidence
Jira: provides 24/7 support via email https://www.uctoday.com/unified-communications/jira-review-exploring-jira-project-management/	true	90.0%
Jira: provides 24/7 support via chat https://www.uctoday.com/unified-communications/jira-review-exploring-jira-project-management/	true	90.0%
Jira Software: is associated with high scoring solutions that indicate little or no support is required https://thedigitalprojectmanager.com/tools/jira-review/	false	65.0%
Jira Standard plan: provides business-hour support https://www.uctoday.com/unified-communications/jira-review-exploring-jira-project-management/	false	60.0%
Jira Premium plan: provides 24/7 premium support from the Jira team https://www.uctoday.com/unified-communications/jira-review-exploring-jira-project-management/	true	92.0%