allows tagging issues with different priority levels
allows tracking of bugs within any project in a convenient space with dynamic visualizations
allows tracking of issues within any project in a convenient space with dynamic visualizations
allows tracking of people within any project in a convenient space with dynamic visualizations
allows tracking of workflows within any project in a convenient space with dynamic visualizations
allows virtually anyone to monitor workflows using Scrum and Kanban boards
allows virtually anyone to prioritize workflows using Scrum and Kanban boards
began as a bug-tracking tool for software teams
can be complex for users unfamiliar with agile workflows or developer tech.
can be customized to suit any team's working style
can be linked to CRM technology
complies with GDPR
complies with ISO/IEC 27001
complies with ISO/IEC 27018
complies with PCI/DSS
complies with SOC 2
complies with SOC 3
connects to Slack
dashboards are collections of data displays
designed by Atlassian
documentation includes buzzwords
documentation includes industry jargon
enables access to insights about customers and their journeys
enables creating a set of sub-tasks for each issue
enables cross-project boards
enables data collection from projects
enables easy categorization of issues into different segments based on the work needed
enables the creation of a workspace
enables the design of real-time dashboards
encrypts all information at rest with AES-256
encrypts all information in transit with AES-256
focuses on software development
has a constantly evolving ecosystem
has evolved into a fully-featured suite
includes 2GB of storage on the forever-free plan
includes advanced automation
includes agile reports
includes forecast reports
includes generative AI
includes issue analysis reports
integrates with Microsoft Teams
integrates with many solutions
is a project management tool
is a project management tool designed for agile teams.
is an excellent all-around tool for project management
is available to businesses of all sizes
is designed for software development teams
is excellent for software development teams
is more complex than some alternatives
is slightly complex for non-developers
is suitable for teams seeking agile software
is suitable for teams seeking easy-to-use software
is suitable for teams seeking flexible software
is targeted at agile software development teams
is used by software development groups
is used by software development groups seeking an agile way to unify their teams and handle complex projects
lacks features such as Gantt charts
lets you create multiple boards per project
might not be suitable for everyone
monitors problems in projects
monitors the development status of each issue in real-time
offers Kanban boards
offers Scrum boards
offers a forever-free plan that allows up to 10 users to access basic features
offers a free plan
offers a free plan to help you get started
offers a free version of its project management tool
offers a highly configurable environment
offers access to excellent configuration features
offers access to plans with some subscription packages
offers access to various cutting-edge tools within the Jira platform
offers an easy-to-use interface
offers backlog and timeline insights
offers boards
offers collaboration capabilities
offers compliance capabilities
offers customizable reports
offers different levels of support depending on the pricing plan
offers focused features for software development
offers many project management capabilities similar to those of other competing tools
offers reporting
offers reporting solutions
offers security capabilities
offers streamlined reporting tools
offers streamlined task planning capabilities
offers streamlined tracking capabilities
offers timeline views
offers two-factor authentication
offers unlimited project boards
primarily used by software development teams
provides 24/7 support via chat
provides 24/7 support via email
provides DevOps reports
provides Kanban boards for agile sprints
provides Scrum boards for agile sprints
provides a comprehensive overview of its features, benefits, and potential pitfalls
provides a great user experience for tracking bugs
provides a great user experience for tracking issues
provides a great user experience for tracking software releases
provides a range of templates to start with
provides an in-depth self-service portal
provides an interface designed to help users jump between sections quickly
provides bug tracking functionality
provides integrated automation to save teams time
provides interactive tools for monitoring dependencies
provides interactive tools for setting deadlines
provides interactive tools for tracking release dates in a calendar-style view
provides issue tracking functionality
provides specific tools for tracking software and app releases
provides summaries for supervisors and leaders
provides tutorials showing how different features work
refers to tasks as issues
response speed varies based on the pricing plan
simplifies locating bugs
simplifies recording bugs
simplifies tracking of bugs
supports company-managed projects
supports different priority levels for problems
supports single sign-on (SSO)
supports team-managed projects
takes a little time to get used to
the self-service portal includes guides to help you get started
the self-service portal is packed with short videos
enables automation of tasks
enables configuring triggers and conditions for automated workflows
enables the design of entire roadmap visualizations
helps stakeholders see the big picture of a project at a glance
includes goals in roadmap visualizations
includes priorities in roadmap visualizations
lets you design comprehensive workflows for each team member
maps out every project stage from initial creation to approval and beyond for your employees
offers comprehensive controls
provides a simple drag-and-drop editor
provides a simple no-code rule builder
provides automation options
provides branching options
provides timelines as part of roadmap visualizations
provides workflow management options
saves team members time
can be used with other Atlassian solutions
creates automation
generates content
is an AI tool
is capable of automating support
is included in some Jira project management plans
is usable within Jira
reviews code
searches for answers
simplifies workflows
summarizes content
transforms content
was developed internally by Atlassian using OpenAI software
is a cloud-based project management tool
is excellent at managing work
is excellent at monitoring work
is excellent at tracking work
is more accessible
is more user-friendly
offers customization options
offers feature options
offers slightly better customer support than Jira
provides more resources and tutorials for beginners
boosts collaboration
enables task automation
helps align teams
is a project management tool
is an excellent tool for project management
is intelligent
is intuitive
is packed with valuable features
is used for project management
pricing structure is difficult to understand
connects to Google Workspace
connects to Microsoft Teams
connects to Zoom
has more than 3000 apps available to extend Jira with extra features
integrates with UCaaS tools through the Atlassian Marketplace
integrates with collaboration tools through the Atlassian Marketplace
integrates with other tools through the Atlassian Marketplace
offers a free version
costs $8.15 per month per user
includes 250GB of storage
includes audit logs
includes data residency
includes permissions
includes roles
provides business-hour support
supports up to 3,500 users
costs $16 per month per user
includes Atlassian Intelligence AI
includes a custom issue hierarchy
includes all Jira Standard features
includes sandbox tools
includes unlimited storage
provides 24/7 premium support from the Jira team
includes all Jira Premium features
includes centralized security controls
includes enterprise support
includes subscriptions
offers custom pricing
provides support for multiple sites
is a feature offered by Jira
provides pre-configured reports that enable data-driven decisions about backlogs
provides pre-configured reports that enable data-driven decisions about common issues
provides pre-configured reports that enable data-driven decisions about project progress
provides pre-configured reports that enable data-driven decisions about sprints
collects information about you to help configure the software
collects information about your team to help configure the software
connects to Google Sheets
feels daunting for new users who begin with a blank page
offers templates
is a convenient card-based project management tool
is a popular task management tool
is designed by Atlassian
is less robust in software development features than Jira
display information
display issues
display workstreams
acts as a sandbox environment for planning and experimentation in Jira
creates a customizable interface
draws data from projects, boards, and other aspects of Jira
can be configured to display the data that matters most to you
display real-time information at a glance
is the company behind Trello
may track some of your actions
are drag-and-drop boards for managing the flow of work
includes advanced roadmaps
are a collection of tasks you need to manage to achieve specific outcomes
are ideal for agile teams working in sprints or time-focused periods
provides support from its community
is used to develop Atlassian Intelligence
are affordable for beginners
Jira offers two types of boards: Scrum boards and Kanban boards.
Jira Scrum boards are ideal for agile teams working in sprints or time-focused periods.
Jira Kanban boards are drag-and-drop boards for managing the flow of work.
Jira's timelines provide interactive tools for monitoring dependencies, setting deadlines, and tracking release dates in a calendar-style view.
Jira allows you to create multiple boards for each project.
Jira boards display different issues, workstreams, and information.
Jira enables cross-project boards with summaries for supervisors and leaders.
Jira encrypts all information at rest and in transit using AES-256.
Jira complies with GDPR, SOC 2 and SOC 3, PCI/DSS, ISO/IEC 27001, and 27018.
Jira offers two-factor authentication for better user protection.
Jira supports single sign-on (SSO).
Atlassian may track some of your actions on the Jira app.
Jira provides an in-depth self-service portal packed with short videos and guides to help you get started.
Jira provides 24/7 support via email and chat.
Jira's level of support and response speed varies depending on the chosen pricing plan.
Jira projects are a collection of tasks you need to manage to achieve specific outcomes.
Jira provides a highly configurable environment that you can customize to suit any team's working style.
Jira allows you to track issues, bugs, people, and workflows within any project in a convenient space with dynamic visualizations.
Jira provides a range of templates to start with.
Jira's projects can be broken down into team-managed projects and company-managed projects.
Jira offers access to excellent configuration features and an easy-to-use interface.
Jira offers access to Plans with some subscription packages.
Jira Plans draw data from projects, boards, and other aspects of Jira to create a customizable interface.
Jira Plans act like a sandbox environment for planning and experimenting in Jira.
Jira is a project management tool targeted at agile software development teams.
Jira started life as a bug-tracking tool for software teams.
Jira evolved into a fully-featured suite.
Jira features boards, timeline views, and reporting solutions.
Jira features many of the project management capabilities of other competing tools.
Jira was designed by Atlassian.
Atlassian is the company behind Trello.
Trello is a popular task management tool.
Jira is a project management tool used by software development groups seeking an agile way to unify their teams and handle complex projects.
Jira is more complex than some alternatives.
Jira provides a great user experience for tracking bugs, issues, and software releases.
Jira has a constantly evolving ecosystem.
Jira offers access to various cutting-edge tools within the Jira platform.
Jira includes advanced automation.
Jira includes generative AI.
Jira offers a free plan.
Jira Project Management offers workflow management and automation options.
Jira Project Management lets you design comprehensive workflows for each team member using a simple drag-and-drop editor.
Jira Project Management lets you map out every project stage for your employees from initial creation to approval and beyond.
Jira Project Management lets you design entire roadmap visualizations that help stakeholders see the 'big picture' of a project at a glance, with timelines, goals, and priorities.
Jira Project Management provides a simple no-code rule builder to automate tasks and save team members time.
Jira Project Management makes setting triggers and conditions for each automated workflow easy, with comprehensive controls, branching options, and more.
Jira offers a free plan to get you started.
Jira provides Kanban boards and Scrum boards for agile sprints.
Jira makes it easy to track, locate, and record bugs.
Jira has security and compliance capabilities.
Jira offers integrated automation to save teams time.
Jira integrates with Microsoft Teams.
Jira is designed for software development teams seeking flexible, easy-to-use, and agile software.
Jira has focused features for software development.
Jira provides great collaboration capabilities.
Jira is slightly complex for non-developers.
Jira is missing features such as Gantt charts.
Jira integrates with many solutions.
Jira is excellent for software development teams.
Jira is a project management tool.
Atlassian Intelligence is included in some Jira project management plans.
Atlassian Intelligence is an AI tool developed internally by Atlassian using OpenAI software.
Atlassian Intelligence can generate content.
Atlassian Intelligence can transform content.
Atlassian Intelligence can summarize content.
Atlassian Intelligence can simplify workflows.
Atlassian Intelligence can be used in the Jira project management tool.
Atlassian Intelligence can be used in other Atlassian solutions.
Atlassian Intelligence can create automation.
Atlassian Intelligence can search for answers.
Atlassian Intelligence can automate support.
Atlassian Intelligence can review code.
OpenAI software is used to develop Atlassian Intelligence.
Jira focuses on software development.
Jira is a project management tool.
Monday.com is a project management tool.
Jira helps you monitor problems in your projects with different priority levels.
Jira allows you to tag issues with different priority levels.
Jira makes it easy to categorize issues into different segments based on the work needed.
Jira lets you create a set of sub-tasks for each issue.
Jira lets you monitor each issue's development status in real-time.
Jira provides bug and issue tracking.
Jira (by Atlassian) is a project management tool designed for agile teams.
Jira (by Atlassian) delivers streamlined task planning, tracking, and reporting tools to businesses of all sizes.
Jira is primarily used by software development teams.
Jira has specific tools for tracking software and app releases.
Jira enables virtually anyone to prioritize and monitor workflows with Scrum and Kanban boards.
Jira’s project management tool has a free version.
The free version of Jira’s project management tool provides a comprehensive insight into Jira’s features, benefits, and potential pitfalls.
Jira's forever-free plan allows up to 10 users to access the basic features.
Jira's forever-free plan includes unlimited project boards, backlog and timeline insights, and reporting.
Jira's forever-free plan includes 2GB of storage.
Jira's forever-free plan provides support from the Jira community.
Jira Standard plan costs $8.15 per month per user.
Jira Standard plan supports up to 3,500 users.
Jira Standard plan includes roles and permissions.
Jira Standard plan includes audit logs.
Jira Standard plan includes data residency.
Jira Standard plan includes 250GB of storage.
Jira Standard plan includes business hour support.
Jira Premium plan costs $16 per month per user.
Jira Premium plan includes all Jira Standard features.
Jira Premium plan includes Atlassian intelligence AI.
Jira Premium plan includes advanced roadmaps.
Jira Premium plan includes custom issue hierarchy.
Jira Premium plan includes sandbox tools.
Jira Premium plan includes unlimited storage.
Jira Premium plan provides 24/7 premium support from the Jira team.
Jira Enterprise plan offers custom pricing.
Jira Enterprise plan includes all Jira Premium features.
Jira Enterprise plan includes support for multiple sites.
Jira Enterprise plan includes centralized security controls and subscriptions.
Jira Enterprise plan includes enterprise support.
Jira allows you to collect data from your projects.
Jira offers customizable reports.
Jira includes agile reports.
Jira includes DevOps reports.
Jira includes issue analysis reports.
Jira includes forecast reports.
Jira allows you to design real-time dashboards.
Jira dashboards display real-time information at a glance.
Jira dashboards can be configured to display the data that matters most to you.
Jira dashboards are collections of data displays.
Jira Insights is a feature offered by Jira.
Jira Insights provides pre-configured reports that help you make data-driven decisions about sprints, backlogs, common issues, and project progress.
Jira is an excellent all-around tool for project management.
Jira might not be suitable for everyone.
Monday.com is an excellent tool for project management.
The pricing structure of Monday.com can be challenging to understand.
Monday.com is intelligent, intuitive, and packed with valuable features.
Monday.com is great for automating tasks, aligning your team, and boosting collaboration.
Trello is a convenient card-based project management tool.
Trello is designed by Atlassian.
Trello is not as robust as Jira in terms of software development features.
Trello's paid plans are pretty affordable for beginners.
Asana is a cloud-based project management tool.
Asana is excellent for monitoring, tracking, and managing work.
Asana offers a range of customization and feature options.
Asana is a lot more user-friendly and accessible.
Asana offers slightly better customer support than Jira, with more resources and tutorials for beginners.
Today Digital uses Monday.com for project management.
Jira project management software can connect to Google Sheets.
Jira project management software can connect to Slack.
Jira project management software offers templates.
Jira project management software allows you to create a workspace.
Jira project management software collects information about you and your team to help configure the software.
Jira project management software refers to tasks as issues.
Jira project management software documentation includes a lot of industry jargon and buzzwords.
Jira project management software interface is laid out to help users jump between sections quickly.
Jira project management software provides tutorials that show how different features work.
Starting from a blank page can be daunting for new users of Jira project management software.
Jira project management software can be complex for users unfamiliar with agile workflows or developer tech.
Getting used to the Jira project management software experience takes a little time.
Jira is a project management tool.
There are more than 3000 Jira software apps available to add to Jira for extra features.
Jira software integrates with various collaboration, UCaaS, and other tools through the Atlassian marketplace.
Jira software can connect to Google Workspace, Microsoft Teams, and Zoom.
Jira can be linked to CRM technology to access insights about customers and their journeys with Jira.
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<p id="breadcrumbs" class="mt-0 fs-13"><span><span><a href="https://www.uctoday.com/">Home</a></span> <span class="breadcrumbs__separator">→</span> <span class="breadcrumb_last" aria-current="page">Project Management</span></span></p> <article class="d-flex flex-column">
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<h1 class="mt-0 mb-20">Jira Review: Exploring Jira Project Management</h1>
<p id="sub_heading" class="fs-14 fw-m fc-navy mb-0">Jira Review: Pricing, Features, Pros and Cons</p>
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<a href="https://www.uctoday.com/project-management/" class="button small bg-navy mr-5 mb-10">Project Management</a><a href="https://www.uctoday.com/unified-communications/" class="button small bg-navy mr-5 mb-10">Unified Communications & Collaboration</a><a class="button small bg-navy mr-5 mb-10" href="https://www.uctoday.com/type/interview/">Interview</a> </div>
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<p class="fs-12 fw-m">Published: January 26, 2024</p>
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<a href="https://www.uctoday.com/author/rebekahcarter231yahoo-co-uk/" class="fc-navy">
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<p>In today’s Jira review, we’re diving behind the scenes of one of the world’s most popular project management solutions. Designed for agile teams, Jira (by Atlassian) delivers streamlined task planning, tracking, and reporting tools to businesses of all sizes.</p><p>It’s primarily used by software development teams, with specific tools for tracking software and app releases. However, virtually anyone can use Jira to prioritize and monitor workflows with Scrum and Kanban boards.</p><p>We tested the free version of Jira’s project management tool to offer a comprehensive insight into the system’s features, benefits, and potential pitfalls.</p><h2>Quick Verdict and Pros & Cons</h2><p>If you’re looking for a quick take from our Jira review, we think this solution is excellent for software development teams searching for flexible, easy-to-use, and agile software. It integrates with many solutions, <a href="https://www.uctoday.com/reviews/collaboration_reviews/collaboration-reviews/jira-cloud-for-microsoft-teams-review-improve-ticket-resolution-through-collaborative-workflows/">including Microsoft Teams</a>, and there’s even a free plan to get you started.</p><p>However, Jira might be complicated if you’re not running a software development company. Here’s a quick look at the pros and cons:</p><p><strong>Pros:</strong></p><ul>
<li>Excellent focused features for software development</li>
<li>Kanban boards and Scrum boards for agile sprints</li>
<li>Easy to track, locate, and record bugs</li>
<li>Fantastic security and compliance capabilities</li>
<li>Great collaboration capabilities</li>
<li>Integrated automation to save teams time</li>
</ul><p><strong>Cons:</strong></p><ul>
<li>Slightly complex interface for non-developers</li>
<li>Missing certain features (like Gantt charts)</li>
</ul><h2>Jira Review: The Key Features</h2><p>Jira is a project management tool targeted at <a href="https://www.uctoday.com/reviews/collaboration_reviews/collaboration-reviews/agile-task-board-for-microsoft-teams-review-agile-project-management/">agile software development</a> teams. It was designed by Atlassian, who is also responsible for another popular task management tool: Trello. Jira started life as a bug-tracking tool for software teams before evolving into a fully-featured suite.</p><p>Jira features many of the project management capabilities of other competing tools, like boards, timeline views, and reporting solutions, but there are some bonus capabilities, too.</p><p>The core features include:</p><h4>Boards and Timelines</h4><p>The first thing we looked at in our Jira review were the boards and timeline tools it offers to help you manage and track task projects. The “timelines” give you interactive tools for monitoring dependencies, setting deadlines, and tracking release dates in a calendar-style view.</p><p>The boards give you various ways to organize your team and resources. There are two <a href="https://www.uctoday.com/reviews/collaboration_reviews/collaboration-reviews/virto-kanban-board-for-microsoft-teams-review-a-fuss-free-project-management-tool-for-teams-and-sharepoint/">types of boards</a> available in Jira:</p><ul>
<li><strong>Scrum boards: </strong>Ideal for agile teams working in sprints or time-focused periods.</li>
<li><strong>Kanban boards:</strong> Drag-and-drop boards for managing the flow of work</li>
</ul><p>In Jira, you can create multiple boards for each project, displaying different issues, workstreams, and information. You can also design cross-project boards with summaries for supervisors and leaders.</p><h4>Projects and Planning</h4><p>Projects in Jira are a collection of tasks you need to manage to achieve specific outcomes. Jira gives users a highly configurable environment, which they can customize to suit any team’s working style. Within any project, you can track issues, bugs, people, and workflows in a convenient space with dynamic visualizations. Jira even gives you a range of “templates” to start with.</p><p>Jira’s projects can also be broken down into various types, such as team- and company-managed projects. Whichever option you choose, you’ll get access to excellent configuration features and an easy-to-use interface.</p><p>Jira also offers access to “Plans” with some subscription packages. These pages draw data from projects, boards, and other aspects of Jira to create a customizable interface. They act like a sandbox environment for planning and experimenting in Jira.</p><h4>Bug & Issue Tracking</h4><p>One thing that sets Jira apart from other project management tools, <a href="https://www.uctoday.com/collaboration/introducing-monday-com-game-changing-work-management/">like Monday.com</a>, is its focus on software development. To help you keep track of potential issues with your software, you can monitor problems and “tag” them in your projects with different priority levels.</p><p>Jira makes it easy to categorize “issues” into different segments based on the work needed. Plus, you can create a set of “sub-tasks” for each issue. You can also monitor each issue’s “development status” in real-time.</p><h4>Workflows and Automation</h4><p>We were particularly impressed by the workflow management and automation options in our Jira review. In the software, you can design comprehensive workflows for each team member using a simple drag-and-drop editor. This makes it easy to map out every project stage for your employees, from initial creation to approval and more.</p><p>You can even design entire roadmap visualizations that help stakeholders see the “big picture” of a project at a glance, with timelines, goals, and priorities. You can also automate tasks with a simple no-code rule builder to save team members time.</p><p>Jira makes setting triggers and conditions for each <a href="https://www.uctoday.com/unified-communications/how-workflow-automation-is-making-real-time-service-activation-an-efficiency-driving-reality/">automated workflow</a> easy, with comprehensive controls and conditions, branching options, and more.</p><h4>Reports, Dashboards, and Insights</h4>
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<p>Like most leading project management tools, Jira ensures you can collect data from your projects. There are various customizable reports, including agile reports, DevOps reports, issue analysis reports, and forecasts. You can also design real-time dashboards.</p><p>These dashboards are collections of data displays that show you real-time information at a glance. Like reports, you can configure these dashboards to display the data that matters most to you. Alongside dashboards and reports, you also get <a href="https://www.atlassian.com/software/jira/guides/insights/overview#what-are-board-insights" target="_blank" rel="noopener">Jira’s </a>“Insights.”</p><p>These pre-configured reports help you make data-driven decisions about sprints, backlogs, common issues, and project progress.</p><h4>Integrations</h4><p>One of the best things about using Jira for Project Management is that it works seamlessly with many other tools. There are more than 3000 different “Jira software apps” you can add to your system for extra features. Jira software integrates with various collaboration, UCaaS, and other tools through the Atlassian marketplace.</p><p>You can connect Jira to solutions like <a href="https://www.uctoday.com/collaboration/google-workspaces-duet-ai-now-generally-available/">Google Workspace</a>, Microsoft Teams, and Zoom. You can even link your CRM technology to Jira so the platform can access insights about your customers and their journeys with your software.</p><h4>Atlassian Intelligence</h4><p>One particularly exciting new feature of Jira is the “Atlassian Intelligence” solution, which is included in some project management plans. This AI tool can generate and transform content, summarize content for you, and simplify workflows.</p><p>It’s a <a href="https://www.uctoday.com/collaboration/microsoft-generative-ai-can-be-usefully-wrong/">generative AI</a> tool developed internally by Atlassian using OpenAI software. You can use it in the Jira project management tool and other Atlassian solutions to create automation, search for answers, automate support, and more. It can even help you review code.</p><h2>Jira Review: Pricing and Plans</h2><p>Now, we come to one of the most essential parts of our Jira review: the pricing. The good news is that you can access the basic features of Jira for free for up to 10 users. The forever-free plan includes unlimited project boards, backlog and timeline insights, and reporting. Plus, you get 2GB of storage, but you’ll only be able to access support from the Jira community.</p><p>Paid plans include:</p><ul>
<li><strong>Standard: </strong>$8.15 per month per user: Up to 3,500 users, roles and permissions, audit logs, data residency, 250GB of storage, and business hour support.</li>
<li><strong>Premium:</strong> $16 per month per user: The features of Standard, plus Atlassian intelligence AI, advanced roadmaps, custom issue hierarchy, sandbox tools, and unlimited storage. You also get 24/7 premium support from the Jira team.</li>
<li><strong>Enterprise:</strong> Custom pricing with all the features of Premium, plus support for multiple sites, centralized security controls and subscriptions, and enterprise support.</li>
</ul><h2>Jira Review: Ease of Use and Customization</h2><p>As we noted earlier in this Jira review, the platform is a little complex if you’re unfamiliar with agile workflows or developer tech. It’s still reasonably easy to get started, however. After you create a workspace with Jira, the system will collect information about you and your team to help you configure the software to your needs.</p><p>You can also immediately connect your Jira project management software to other apps you’re using in this setup process, such as <a href="https://www.uctoday.com/collaboration/google-workspace-adding-innovative-meeting-scheduling-feature/">Google Sheets</a> and Slack. Once you’re ready to start managing projects, you can use templates to get you started. We recommend using this approach, as starting from a blank page can be daunting for new users.</p><p>It takes a little time to get used to the project management experience on Jira, but once you’ve figured out how everything works, you shouldn’t have much trouble. The interface is laid out to help you jump between sections quickly. Plus, we loved the tutorials on the platform to show you how different features work.</p><p>The biggest downside is that much of the documentation available for Jira includes a lot of industry jargon and buzzwords. Plus, some of the words Jira uses to describe its features can be complicated. For instance, “tasks” are referred to as “issues”.</p><h2>Jira Review: Security, Compliance, and Support</h2><p>Since you’ll be managing a lot of data in your Jira project management tool, it’s essential to ensure that <a href="https://www.uctoday.com/unified-communications/the-top-uc-compliance-and-security-vendors-in-2023/">compliance and security</a> features align with your needs.</p><p>Fortunately, Jira does take plenty of steps to protect your business and data. All your information is encrypted at rest and in transit using AES-256. Plus, the system complies with GDPR, SOC 2 and 3, PCI/DSS, ISO/IEC 27001, and 27018.</p><p>You also get access to two-factor authentication for better user protection and support for SSO. However, it’s worth remembering that Atlassian may track some of your actions on the app. This is pretty common, but if you’re concerned, you might want to check their approach to user privacy.</p><p>From a customer support perspective, we were pretty impressed by Jira’s approach. An in-depth self-service portal is packed with short videos and guides to help you get started. Plus, you can access 24/7 support straight from Jira’s team via email and chat.</p><p>Notably, however, the level of support you get and the speed of your response will vary depending on your chosen pricing plan.</p><h2>Possible Jira Alternatives</h2><p>While Jira is an excellent all-around tool for project management, particularly in the agile software development landscape, it might not be suitable for everyone. Here are some potential competitors you can consider if Jira doesn’t work for you:</p><ul>
<li><strong>Monday.com: </strong>This is a tool we use ourselves at Today Digital, which we think is excellent for project management. Although the pricing structure can be challenging to understand, the product is intelligent, intuitive, and packed with valuable features. It’s great for automating tasks, aligning your team, and boosting collaboration. <a href="https://www.uctoday.com/collaboration/monday-com-review-the-complete-guide/">Check the full review here</a>.</li>
<li><strong>Trello:</strong> If you’re looking for something a little simpler than Jira, Trello is a convenient card-based project management tool, also designed by Atlassian. It’s not as robust as Jira in terms of software development features, but it’s an excellent tool for keeping track of your teams. Plus, the paid plans are pretty affordable for beginners.</li>
<li><strong>Asana:</strong> Cloud-based project management tool Asana is excellent for monitoring, tracking, and managing work. Like Jira, Asana offers a range of customization and feature options. However, it’s a lot more user-friendly and accessible. Asana offers slightly better customer support than Jira, with more resources and tutorials for beginners.</li>
</ul><h2>Jira Review: The Verdict</h2><p>So, should you use Jira for your project management needs? Ultimately, we’d recommend this solution to software development groups looking for an agile way to unify their teams and handle complex projects. It’s a little more complex than some alternatives, but it offers a great user experience for tracking bugs, issues, and software releases.</p><p>Plus, Jira’s constantly evolving ecosystem means you can access various cutting-edge tools with the platform, including advanced automation and even generative AI. If you think this tool might be right for you, we recommend giving the free plan a go.</p> </div>
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