Found in 18 claims across 1 page
| Statement | Page |
|---|---|
| must be anchored in a customer system of record | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| enables control of customer master data during interactions | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| uses AI techniques | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| enables automated customer engagements | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| enables workflow automations | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| has features that are discussed in the content | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| has the title Best CRM Customer Engagement Center Reviews 2026 | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| is abbreviated as CEC | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| is listed in Gartner Peer Insights' Best CRM Customer Engagement Center Reviews 2026 | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| is abbreviated as CEC | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| is a category reviewed on Gartner Peer Insights | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| has 66 items in Gartner Peer Insights product listings | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| enables case creation | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| enables case assignment | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| enables case routing | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| enables case escalation | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| enables case conversations | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |
| enables other necessary processing of a case record | Best CRM Customer Engagement Center Reviews 2026 | Gartner Peer Insights https://www.gartner.com/reviews/market/crm-customer-engagement-center |