AI capabilities can be leveraged to enhance these features.
AI capabilities may be too costly for some smaller teams
AI features are not included in standard plans
AI features cost extra
AI features may not provide immediate benefits
aims to help teams create things together at scale
allows adding assignees to tasks
allows collaboration for up to 10 guests
allows creating charts in the same interface
allows creating content calendars in the same interface
allows creating lesson plans in the same interface
allows creating private spaces
allows creating product roadmaps in the same interface
allows creating sub-tasks
allows creating task lists in the same interface
allows creating tasks
allows experimenting with advanced permissions on more expensive plans
allows setting due dates
allows users to add code snippets, images, videos, charts, and dates or reminders to virtually any document
allows users to create custom websites
allows users to follow specific pages
allows users to follow specific users
allows you to choose which information to track for each project
assigns a page with specific requirement details to every task
automates processes
automatically propagates updates to similar content across a Wiki when content is updated in one place
can be used to create knowledge bases
can be used to create pitch decks
centralizes project-related information in one place
charges extra for its AI features
connects to Asana with just a couple of clicks
connects to Jira with just a couple of clicks
connects to Slack with just a couple of of clicks
creates Wikis
creates documents
designing workflows is a headache, even for simple automation
does not offer a Kanban board option
does not offer live chat or phone support
does not offer live chat support
does not offer phone support
does not provide priority support to free users
enables comprehensive automated workflows
enables dragging blocks or objects to different positions on a page
enables extensive cross-functional collaboration
enables individual users to organize their own tasks into groups on a home dashboard
enables sharing any page with users instantly
enables sharing any workspace with users instantly
enables the creation of automated workflows
examples are difficult to customize and edit quickly
exhibits sluggish performance at times
facilitates collaboration among teams
focuses on creating things
free plan cannot create charts
free plan cannot create custom websites
free plan cannot create dashboards
free plan includes basic page analytics
has AI features
has a community where users can answer questions
has a help center packed with guides and tutorials
has a learning curve
has a lot of positive attributes
has a slightly steep learning curve
has a steep learning curve
has an exceptionally steep learning curve
has downsides
has no time-tracking functionality
has no tools to collect feedback from staff members
has project management features that are difficult to use, especially initially
has user-friendliness that is not a big selling point
helps teams stay aligned throughout projects
helps teams track every stage of their progress
imposes no restrictions on any of the assets you create
integrates with Microsoft Teams to enable video conferencing
integrates with Zoom for video conferencing
integrates with other applications in a straightforward manner
integrates with various third-party apps
is a good choice for users who can get past the learning curve
is a good choice for users who don't mind compromising on a few features
is a powerful project management tool
is a project management app
is broader than just helping teams stay on top of deadlines
is complex, making it hard to recommend to everyone
is expensive when AI features are included
is great for building knowledge bases
is great for creating Wikis
is great for creating documents
is great for creating websites that can be shared with your team
is highly customizable
is more commonly associated with the software development industry than with other project management tools such as Asana or Trello
is notoriously slow and sluggish
is slow to load updates
is suitable for a huge range of use cases
lacks certain features
offers AI features
offers a 20% discount on annual plans
offers a customizable workspace
offers a free plan
offers access controls
offers an AI assistant that can automate sprints
offers an AI assistant that can create project documents
offers an AI assistant that can design automations
offers an all-in-one environment for knowledge management and documentation
offers an extremely customizable design
offers basic analytics capabilities
offers basic insights into how teams are using the app on most plans
offers charts to visualize progress
offers convenient task management tools
offers decent security
offers excellent integrations with a wide range of tools
offers features beyond note-taking
offers integrations with a handful of tools, including Slack, on the free plan
offers its own integrated calendar
offers limited guest invite options
offers more than 20,000 templates
offers project management features
offers tables to view tasks
offers the option to create a custom website
offers timeliness
offers tools for creating custom databases
offers tools for creating custom documents
offers up to 5MB of storage on the free plan
paid plans are available via a monthly or annual subscription
populates every asset with 'examples'
project management features can be enhanced.
provides a collaborative workspace
provides an AI assistant for chatting about documents, Wikis, and projects
provides an easy way to organize knowledge and information in a central environment.
provides an enhanced search function
provides custom notifications when a document is changed by someone
provides custom notifications when someone mentions you on a task
provides faster email responses
provides general team spaces on all plans
provides permission groups
provides priority support to paid users
provides status notifications for tasks
provides synced blocks
provides templates for creating projects.
provides thousands of templates for different use cases
publishes notes to the open web
requires paying extra to access AI features
requires separate payment for AI project management features
requires significant time and effort to configure for a company's needs
requires training for team members
reserves advanced workplace analytics for enterprise users only
shows when a task is blocked by another task
started life as a note-taking tool
supports project management
takes a fair bit of time to set up projects due to the many customizable elements that can be integrated
templates are difficult to customize
templates are difficult to edit
templates can be used to create absolutely anything
tracks task dependencies
tracks tasks
tracks to-do lists
was not a project management app at launch
analyzes PDFs and images
can generate diagrams
can generate flowcharts
costs $10 per month per seat
enables editing of existing assets
generates content for documents
improves Notion's user-friendliness
offers excellent features
pulls action items from meeting notes
searches Google Drive for relevant information
searches Slack for relevant information
searches for information across integrated apps
searches your email accounts for relevant information
translates code into different languages
uses your own tone of voice
has an audit log
includes SCIM user provisioning
includes a customer success manager
includes advanced security
includes all features of Notion Business
includes controls
includes workplace analytics
offers custom pricing
provides a customer success manager to users
provides unlimited page histories
costs $12 per month per seat
includes 30-day page histories
includes all features of the Free plan
includes automations
includes charts for synced databases
includes custom websites
includes dashboards
includes file uploads
includes unlimited blocks
includes up to 100 guests
costs $18 per month per seat
includes 90-day page histories
includes SSO
includes advanced page analytics
includes all features of Notion Plus
includes bulk PDF exports
includes private team spaces
supports up to 250 guests
allow setting custom data retention settings
allow setting domain management settings
allow setting security settings
can be populated with content drawn from apps such as Figma or Slack
can be populated with file uploads
can be populated with links
achieves 96% adoption at UK Power Networks
yields a 480% ROI
enables secure inter-agency collaboration
facilitates breaking down silos between agencies
applies advanced permissions to information you share
provides end-to-end encryption for information you share
includes links to relevant pages in its responses
surfaces information from any document or asset instantly
does not charge extra to experiment with AI
is a vendor mentioned in the content
is a vendor mentioned in the content
enables account managers to close more deals
offers no workflow automation options
include a progress bar
often hinder more than they help in most cases
is a relatively small component of the Notion platform
is probably the most impressive asset teams can create with Notion
is a vendor mentioned in the content
is mentioned as a vendor in the content
Notion is a powerful project management tool.
Notion is great for keeping project-related information in one place.
Notion is great for building knowledge bases.
Notion has convenient task management tools.
Notion integrates with various third-party apps.
Notion allows users to create custom websites.
Notion allows users to create automated workflows.
Notion AI features are excellent.
Notion's AI features cost extra.
Notion's complexity makes it hard to recommend this project management tool to everyone.
Notion has an extremely customizable design.
Notion has lots of tools for creating custom databases and documents.
Notion has excellent integrations with a wide range of tools.
Notion has decent security and access controls.
Notion has fantastic AI features.
Notion has a steep learning curve.
Notion has certain missing features.
Notion exhibits sluggish performance at times.
Notion is a project management app.
Notion is more commonly associated with the software development industry than with other project management tools such as Asana or Trello.
Notion can be used to create pitch decks.
Notion can be used to create knowledgebases.
Notion can track to-do lists.
Notion can track tasks.
Notion can automate processes.
Notion has a slightly steep learning curve.
Notion requires paying separately for AI project management features.
Notion supports project management.
Notion's core focus is creating things, such as Wikis and documents.
Notion enables extensive cross-functional collaboration.
Notion has its own integrated calendar.
Notion can share any page or workspace with users instantly.
Notion can publish notes to the open web.
Notion allows users to follow specific pages and users.
Notion supports custom notifications to inform you whenever someone makes a change to a document or @mentions you on a task.
Notion provides permission groups and general team spaces on all plans.
Notion allows creating private spaces and experimenting with advanced permissions on more expensive plans.
Notion's analytics capabilities are basic.
Notion has no tools for time tracking or collecting feedback from staff members.
Notion offers basic insights into how teams are using the app on most plans.
Notion reserves advanced workplace analytics for enterprise users only.
Notion Enterprise plans allow setting custom data retention settings, security settings, and domain management settings.
Notion can be integrated with Microsoft Teams for video conferencing.
Notion can be integrated with Zoom for video conferencing.
Notion's guest invite options are limited.
Notion provides a collaborative workspace that you can customize.
Notion is more than just a note-taking app.
Microsoft Teams Public Sector helps break silos with safe inter-agency collaboration.
Microsoft Teams for Sales helps account managers win more deals.
Microsoft Copilot rollout yields 480% ROI and 96% adoption at UK Power Networks.
Microsoft is a vendor mentioned in the content.
Zoom is a vendor mentioned in the content.
Cisco is a vendor mentioned in the content.
RingCentral is a vendor mentioned in the content.
Notion aims to help teams "create" things together at scale rather than just ensuring they can keep on top of deadlines.
Notion offers more than 20,000 templates you can use to create absolutely anything.
Notion lets you design charts and content calendars, lesson plans, product roadmaps, and task lists in the same interface.
Notion imposes no restrictions on any of the assets you create.
Notion lets you drag blocks or objects into different places on a page, and add code snippets, images, videos, charts, and dates or reminders to virtually any document.
Notion offers the option to create your own custom website, with thousands of templates for different use cases.
Notion's Wiki is probably the most impressive asset teams can create with Notion.
Notion's user-friendliness is not a big selling point.
Notion provides an all-in-one environment for knowledge management and documentation.
Notion has an exceptionally steep learning curve.
Notion's Wikis can be populated with file uploads, links, and content drawn from different apps, like Figma or Slack.
Notion templates are difficult to edit and customize.
Notion provides advanced features like an enhanced search function and "synced blocks", so updating content in one part of a Wiki updates similar content elsewhere automatically.
Notion is incredibly customizable and suitable for a huge range of use cases.
Notion makes designing workflows a headache, even for simple automation.
Notion templates are more of a hindrance than a help in most cases.
Notion's tools are notoriously slow and sluggish.
Notion populates every asset with "examples" that are difficult to customize and edit quickly because the app is slow to load updates.
Notion integrates with other applications in a pretty straightforward process.
Notion can connect to Jira, Slack, and Asana with just a couple of clicks.
Notion requires significant time and effort to configure to suit a company's needs and to train team members.
Notion AI makes Notion more user-friendly, but Notion charges extra for its AI features.
Notion provides priority support to paid users but not to free users.
Notion Enterprise users get a customer success manager.
Notion's priority support means faster email responses, not live chat or phone support.
Notion does not offer live chat or phone support.
Notion has a fantastic help center packed with guides and tutorials.
Notion has a Notion Community where users can answer questions.
Notion AI's Q&A feature surfaces information from any document or asset instantly and includes links to relevant pages in its responses.
Notion AI can analyze your PDFs and images.
Notion AI can generate content for documents using your own tone of voice.
Notion AI can pull action items out of meeting notes.
Notion AI can search for information across integrated apps.
Notion AI can search Slack, Google Drive, and your email accounts for relevant information.
Notion AI can generate diagrams and flowcharts.
Notion AI can translate code into different languages.
Notion AI can edit existing assets.
Notion guarantees that all of the information you share with the Notion AI bot is protected with end-to-end encryption and advanced permissions.
Notion requires paying extra to get the AI features built into its plan.
Notion becomes a pretty expensive tool when AI features are included.
Notion provides an AI assistant you can chat with about documents, Wikis, and projects.
Notion's Project feature is a relatively small component of the Notion platform.
Notion started life as a note-taking tool, rather than a project management app.
Notion provides templates for creating projects.
Notion allows creating tasks and sub-tasks with status notifications, assignees, and due dates.
Notion can track dependencies to show when one task is blocking another from being completed.
Notion assigns a page containing specific requirement details to every task.
Notion projects come with a progress bar.
Notion allows individual users to organize their own tasks into groups on a home dashboard.
Notion provides various ways to view tasks, including tables, charts to visualize progress, and timeliness.
Notion does not offer a Kanban board option.
Setting up projects in Notion takes a fair bit of time because of all the customizable elements you can integrate.
Notion lets you choose which information you want to track on each project.
Notion can set up comprehensive automated workflows.
Notion's project management features can be enhanced by leveraging Notion's AI capabilities.
Notion can give you an AI assistant that can create project documents for you, design automations, and automate sprints.
Notion's AI capabilities might be too costly for some smaller teams.
Notion offers a free plan.
Notion free plan provides up to 5MB of storage.
Notion free plan allows collaboration for up to 10 guests.
Notion free plan includes basic page analytics.
Notion free plan includes integrations with a handful of tools such as Slack.
Notion free plan has no options for automating workflows.
Notion free plan cannot create charts, dashboards, or custom websites.
Notion paid plans are available via a monthly or annual subscription.
Notion offers a 20% discount on annual plans.
Notion Plus costs $12 per month per seat.
Notion Plus includes all the features of the Free plan.
Notion Plus includes unlimited blocks and file uploads.
Notion Plus includes 30-day page histories.
Notion Plus includes up to 100 guests.
Notion Plus includes automations.
Notion Plus includes custom websites.
Notion Plus includes charts for synced databases.
Notion Plus includes dashboards.
Notion Business costs $18 per month per seat.
Notion Business includes everything in Notion Plus.
Notion Business includes SSO.
Notion Business includes bulk PDF exports.
Notion Business includes advanced page analytics.
Notion Business includes private team spaces.
Notion Business includes 90-day page histories.
Notion Business supports up to 250 guests.
Notion Enterprise has custom pricing.
Notion Enterprise includes all features of Notion Business.
Notion Enterprise includes SCIM user provisioning.
Notion Enterprise includes advanced security and controls.
Notion Enterprise includes workplace analytics.
Notion Enterprise includes unlimited page histories.
Notion Enterprise includes an audit log.
Notion Enterprise includes a customer success manager.
Notion AI functionality costs $10 per month per seat.
Asana does not charge extra to experiment with AI.
Notion has a lot of positive attributes.
Notion is great for creating Wikis, documents, and even websites you can share with your team.
Notion has great project management features that help you to keep track of every stage of your team's progress.
Notion's project management features are notoriously difficult to use, at least at first.
Notion also has some fantastic AI features.
Notion's AI features are not included in Notion's standard plans.
Notion's AI features may not provide immediate benefits.
Notion excels at making it easy to organize your knowledge and information in a central environment.
Notion is great at bringing teams together and keeping them on the same page throughout projects.
Notion can be a good choice for users who can get past the learning curve and don't mind compromising on a few features.
Notion offers a free plan.
Notion has a learning curve.
Notion has downsides.
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<p id="breadcrumbs" class="mt-0 fs-13"><span><span><a href="https://www.uctoday.com/">Home</a></span> <span class="breadcrumbs__separator">→</span> <span class="breadcrumb_last" aria-current="page">Unified Communications & Collaboration</span></span></p> <article class="d-flex flex-column">
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<h1 class="mt-0 mb-20">Notion Review: More than Just a Note-Taking App</h1>
<p id="sub_heading" class="fs-14 fw-m fc-navy mb-0">Is Notion the Best Project Management App for You?</p>
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<p class="fs-12 fw-m">Published: November 8, 2024</p>
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<p>If you’re looking for a Notion review that takes you behind the scenes to see the pros and cons of one of the most popular project management apps, you’re in the right place. Before conducting this review, Notion was a platform I was familiar with but hadn’t used very often.</p><p>Compared with other project management tools, <a href="https://www.uctoday.com/collaboration/asana-review/">such as Asana</a>, or Trello, Notion is more commonly associated with the software development industry. However, it’s a very capable solution for aligning just about any kind of team. You can use Notion to create pitch decks and knowledgebases, track to-do lists, and tasks, and even automate processes.</p><p>However, the slightly steep learning curve and the fact that you have to pay for <a href="https://www.uctoday.com/unified-communications/ai-project-management-the-benefits-and-opportunities/">AI project management</a> features separately might make this tool less appealing to some teams.</p><h2>Quick Verdict, Pros and Cons</h2><p>Notion is a powerful project management tool, great for keeping project-related information in one place, and building knowledge bases. It has some convenient task management tools, integrates with various third-party apps, and even allows users to create custom websites and automated workflows. Plus, the AI features (if you’re willing to pay for them) are excellent.</p><p>However, the complexity of using Notion and specific limitations on some features make it hard to recommend this project management tool to everyone.</p><p><strong>Pros:</strong></p><ul>
<li>Extremely customizable design</li>
<li>Lots of tools for creating custom databases and documents</li>
<li>Excellent integrations with a wide range of tools</li>
<li>Decent security and access controls</li>
<li>Fantastic AI features</li>
</ul><p><strong>Cons:</strong></p><ul>
<li>Steep learning curve</li>
<li>AI features cost extra</li>
<li>Certain missing features</li>
<li>Sluggish performance at times</li>
</ul><h2>Notion Review: Overview and Pricing</h2><p>Let’s start this Notion Review by looking at pricing. One thing that stands out about Notion is that it does offer access to a <a href="https://www.uctoday.com/unified-communications/free-project-management-software-the-best-10-options/">free plan</a>. That’s not something you’ll get from every project management app. Of course, there are some limitations on this plan.</p><p>First, you only get up to 5MB of storage, collaboration for up to 10 guests, basic page analytics, and integrations with a handful of tools (like Slack). There are no options for automating workflows, and you’re unable to create charts, dashboards, or custom websites.</p><p>The paid plans are available via a monthly or annual subscription, with a 20% discount on annual plans. These include:</p><ul>
<li><strong>Plus: </strong>$12 per month/seat: All the features of the Free plan, unlimited blocks and file uploads, 30-day page histories, 100 guests, automations, custom websites, synced databases charts, and dashboards.</li>
<li><strong>Business:</strong> $18 per month/seat: Everything in Plus, as well as SSO, bulk PDF exports, advanced page analytics, private team spaces, 90-day page histories, and support for up to 250 guests.</li>
<li><strong>Enterprise:</strong> Custom pricing: All the features of Business, plus SCIM user provisioning, advanced security and controls, workplace analytics, unlimited page histories, and an audit log. You also get a customer success manager.</li>
</ul><p>If you want to add AI functionality to Notion (which I recommend), you’ll need to pay another $10 per month per seat. This is a bit of a downside, considering other products like Asana won’t charge you extra to experiment with AI.</p><h2>Notion Review: The Key Features</h2><p>Although Notion certainly supports <a href="https://www.uctoday.com/unified-communications/what-are-project-management-tools-the-ultimate-guide/">project management</a>, I quickly realized how different this platform is from the other tools I’ve tried. The core features of most other tools are connected to assigning tasks and tracking progress. With Notion, the heart of the platform seems to revolve mostly around “creating” things, like Wikis and documents.</p><p>Let’s take a deeper look at what you can do with Notion.</p><h3>Notion Templates, Docs, Wikis, and Sites</h3><p>Notion wants to help teams “create” things together at scale rather than just ensuring they can keep on top of deadlines. The platform is packed with more than 20,000 templates you can use to create absolutely anything. You can design charts and content calendars, lesson plans, product roadmaps, and task lists in the same interface.</p><p>There are really no restrictions on any of the assets you create, either. You can drag “blocks” or “objects” into different places on a page, add code snippets, images, videos, charts, and dates or reminders to virtually <a href="https://www.uctoday.com/collaboration/what-is-zoom-docs-zooms-latest-productivity-tool/">any document</a>. There’s even the option to create your own custom website, with thousands of templates for different use cases.</p><p>Probably the most impressive asset teams can create with Notion is a Wiki. This gives you an all-in-one environment for knowledge management and documentation. Wikis can be populated with file uploads, links, and content drawn from different apps, like Figma or Slack.</p><p>Plus, they come with advanced features like an enhanced search function and “synced blocks”, so if you update content in one part of your Wiki, similar content will update elsewhere automatically.</p><p>All of these features make Notion incredibly customizable, and fantastic for a huge range of use cases. The only problem is that actually creating assets is extremely complex and time-consuming. You’d think creating assets would be easy with so many templates to choose from, but the templates are more of a hinderance than help in most cases.</p><p>They populate every asset with “examples” that are difficult to customize and edit at speed – particularly because the app is so slow to load updates. In my opinion, the clunkiness of the overall experience really drags down Notion’s potential.</p><h3>Project Management</h3>
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<p>Next, we come to Project Management. Unlike other <a href="https://www.uctoday.com/collaboration/hive-project-management-review-boosting-productivity/">tools like Hive</a>, Notion makes its “Project” feature a relatively small component of the overall platform. It’s easy to see that this product started life as a note-taking tool, rather than a project management app.</p><p>Creating Projects is a lot like creating any asset on Notion – complicated, but there’s potential. You still get templates and can create tasks and sub-tasks with status notifications, assignees, and due dates. You can also track dependencies, to see when one task is blocking another from being completed. Every task also gets a page containing specific requirement details.</p><p>Plus, I love that every project comes with a “progress bar”, and that individual users can organize their own tasks into groups on a home dashboard. It’s also worth noting that you have various ways to view tasks on Notion. You can capture details in tables, visualize progress with charts, and use timeliness. However, there’s no Kanban board option – which I think would make the whole experience a lot more streamlined.</p><p>Setting up projects takes a fair bit of time too, because of all the customizable elements you can integrate. You can choose which information you want to track on each project, and set up comprehensive automated workflows, but nothing feels particularly intuitive.</p><p>I honestly think the best way to make the most of the project management features on Notion is to leverage its AI capabilities. <a href="https://www.uctoday.com/collaboration/can-asanas-ai-solutions-revolutionise-project-management/">Like Asana</a>, Notion can give you an AI assistant that can create project documents for you, design automations, and automate sprints. However, actually accessing the AI capabilities might be too costly for some smaller teams.</p><h3>Collaboration and Team Management</h3><p>One thing that Notion does pretty well is enable extensive <a href="https://www.uctoday.com/collaboration/cross-functional-collaboration-definition-benefits-and-tips/">cross-functional collaboration</a>. You’ll still probably want to use an integration with Microsoft Teams and Zoom for things like video conferencing. However, you do get a comprehensive “collaborative” workspace that you can customize however you like.</p><p>You can share any page or workspace with users in an instant, and publish notes to the open web, to make it accessible to anyone, even if you have limited “guest invite” options. Plus, Notion has its own integrated calendar, so everyone can align their schedules in an instant.</p><p>People can collaborate on documents, Wikis, and other assets in Notion in real-time, and even “follow” specific pages and users. Plus, you can enable custom notifications to inform you whenever someone makes a change to a document or @mentions you on a task.</p><p>Notably, though, while you get permission groups and general team spaces on all plans, you can only create private spaces, and experiment with advanced permissions on more expensive plans. The analytics capabilities you’ll gain access to as a business leader are pretty basic too. There are no tools for things like time tracking, or collecting feedback from staff members.</p><p>You only get basic insights into how teams are using the app on most plans, and advanced workplace analytics are reserved for enterprise users only. Speaking of which, you can only set custom data retentions, security settings, and domain management settings on Enterprise plans too.</p><h3>Notion Review: The AI Features</h3><p>I really appreciate how valuable AI can be in project management platforms, and <a href="https://www.uctoday.com/collaboration/can-ai-be-part-of-cross-team-collaboration/">collaboration apps</a>. In a solution like Notion, which can be pretty complicated to use at first, AI is almost essential. The AI capabilities in this platform are fantastic – better than those I’ve seen in many other alternatives.</p><p>Aside from just giving you an AI assistant you can chat with about documents, Wikis, and projects, Notion gives you a full intelligent toolkit. You can use the Q&A feature to surface information from any document or asset instantly, and it will include links to relevant pages in its responses.</p><p>You can also ask the system to analyze your PDFs and images for you, or generate content for documents, using your own specific “tone of voice”. The AI solution can even pull action items out of meeting notes, and search for information across integrated apps. For instance, if you need to prepare for an upcoming meeting, Notion AI can search through Slack, Google Drive, and your email accounts for any relevant information.</p><p>It’s also worth noting that the generative AI capabilities offered by Notion go beyond simply allowing you to create text. You can ask AI to generate diagrams and flowcharts on your behalf, translate code into different languages, or just edit existing assets. Plus, Notion guarantees that all of the information you share with the <a href="https://www.notion.so/product/ai" target="_blank" rel="noopener">AI bot is protected</a> with end-to-end encryption and advanced permissions.</p><p>The only real downside here is that you have to pay extra to get the AI features built into your plan, which starts to make Notion a pretty expensive tool.</p><h2>Notion Review: Ease of Use and Customer Support</h2><p>I mentioned at the start of this Notion Review that user-friendliness wasn’t a big selling point for this platform. There are a lot of issues to overcome that give Notion an exceptionally steep learning curve. Templates are difficult to edit and customize. Designing workflows is a headache, even if you only want to automate simple tasks. Plus, it doesn’t help that the tools are notoriously slow and sluggish.</p><p>One good thing is that integrating Notion with other applications is a pretty straightforward process. It only takes a couple of clicks to connect Notion to things like Jira, Slack, Asana, and other databases.</p><p>However, I think most companies will have to invest a lot of time and effort into configuring Notion to suit their needs, and training team members on how to use it effectively. Adding AI into the mix does make Notion more user-friendly, but again, there’s an extra cost for that.</p><p>In terms off customer support, everyone except for “free” users on Notion gets priority support, and Enterprise users get a customer success manager. However, as far as I can tell, priority support just means that you get faster responses to emails. There’s no live chat option, and no phone number you can call if you’re having urgent issues.</p><p>On the plus side, Notion does have a fantastic <a href="https://www.notion.so/help" target="_blank" rel="noopener">help center</a> that’s packed with guides and tutorials to teach you how to use everything. Plus, if you’re really struggling, there’s a “Notion Community” where you might be able to find other users who can answer your questions.</p><h2>Notion Review: The Verdict</h2><p>Ultimately, Notion has a lot of positive attributes, but there are various downsides too. It’s great for creating a huge range of assets like Wikis, documents, and even websites you can share with your team. Plus, there are great project management features that help you to keep track of every stage of your team’s progress. However, these features are notoriously difficult to use – at least at first.</p><p>Notion also has some fantastic AI features, but since these aren’t included in your plan as standard, you might not see the benefits of them straight away. On the plus side, Notion does excel at making it easy to organize your knowledge and information in a central environment. It’s also great at bringing teams together and keeping them on the same page throughout projects.</p><p>If you can get past the learning curve, and you don’t mind compromising on a few features (like time tracking or Kanban boards), Notion could still be a good choice for you. I’d recommend experimenting with the free plan first, to</p> </div>
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