Wix: Automated Chatbot Support

Arbitration Result

Status
completed
Resolved Value
true
Positive Spin
✓ Built-in automated chatbot support to engage visitors 24/7.
Reasoning
Both credible sources (CNET and WebsiteBuilderExpert) indicate Wix offers automated chatbot support. When aggregating per-domain confidence, both opinions are strongly favorable, yielding consensus that this feature is available.
Completed At
12/15/2025, 2:39:05 PM
ClaimSuggested ValueConfidence
Wix AI chat: attempted to keep users away from Wix's customer service representatives
https://www.cnet.com/tech/services-and-software/wix-review/
true92.0%
Wix callback service: provides short initial answers
https://www.cnet.com/tech/services-and-software/wix-review/
true80.0%
Wix's Astro: is a built-in chatbot
https://www.websitebuilderexpert.com/website-builders/wix-review/
true95.0%
Wix's AI site-chat: responds to queries
https://www.websitebuilderexpert.com/website-builders/wix-review/
true80.0%
Wix's AI site-chat: delivers 24/7 customer service
https://www.websitebuilderexpert.com/website-builders/wix-review/
true95.0%
Wix AI chatbot: asked what type of blog content you planned to create
https://www.websitebuilderexpert.com/website-builders/wix-review/
true90.0%
Wix: directs users to an AI chat that pulls answers from the knowledge base
https://www.cnet.com/tech/services-and-software/wix-review/
true90.0%
Wix AI chat: asks for more details before providing AI-based responses
https://www.cnet.com/tech/services-and-software/wix-review/
true80.0%
Wix's live chat: connects users to an AI-powered assistant in under 10 seconds
https://www.websitebuilderexpert.com/website-builders/wix-review/
true92.0%