Wix: Phone Support

Arbitration Result

Status

completed

Resolved Value

true

Positive Spin

✓ Direct phone support available for Wix customers.

Reasoning

Both independent sources (WebsiteBuilderExpert and CNET) indicate Wix offers phone support. WebsiteBuilderExpert cites high confidence, and CNET explicitly confirms phone support across multiple mentions. With no conflicting evidence, the consensus supports that Wix provides phone support.

Completed At

12/15/2025, 2:39:10 PM

Claim	Suggested Value	Confidence
Wix: provides 24/7 phone support https://www.websitebuilderexpert.com/website-builders/wix-review/	true	95.0%
Wix Business Elite plan: includes priority phone support https://www.websitebuilderexpert.com/website-builders/wix-review/	true	90.0%
Wix phone support: was fast https://www.cnet.com/tech/services-and-software/wix-review/	true	90.0%
Wix phone support: was helpful after some initial confusion https://www.cnet.com/tech/services-and-software/wix-review/	true	90.0%
Wix: offers a 24/7 callback service that is available only in English https://www.cnet.com/tech/services-and-software/wix-review/	true (24/7 callback service, English only)	90.0%
Wix callback service: provides unhelpful initial answers https://www.cnet.com/tech/services-and-software/wix-review/	true	65.0%
Wix: offers phone support https://www.cnet.com/tech/services-and-software/wix-review/	true	90.0%